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Privacy Policy

Welcome to Ticket-El's Privacy Policy, where we are committed to protecting your privacy and ensuring the security of your personal information. By using Ticket-El, you agree to the following terms and conditions:

1. Information Collection

When you use Ticket-El, we may collect the following personal data:

  • Identity details such as name, contact details, and ID information.
  • Personal details like gender, age, and nationality.
  • Browsing data on the Ticket-El website.

2. Purpose of Data Collection

We collect personal data for managing ticket purchases, responding to queries, and providing information on events. Your data may also be used for communication purposes related to events, products, or services offered by Ticket-El.

3. Data Sharing

Ticket-El may share your personal information with third parties involved in events you purchase tickets to, including venues, artists, and service providers. We may also share information with select third parties for promotional purposes.

4. Data Retention

Your data will be retained for as long as necessary for the purposes for which it was provided or collected. You have the right to request deletion of your data, and we will keep your information in the system until you request its removal.

5. Data Protection Rights

As a user of Ticket-El, you have the following rights:

  • Access, rectification, deletion, and opposition of your data.
  • Data portability and the right not to be subject to automated decision-making.
  • Limitation of data processing.

6. Contact and Complaints

If you have any questions or requests regarding your personal data, please contact us at the provided address. You also have the right to lodge a complaint with the relevant data protection authority if you believe your data protection rights have been infringed.Ticket-El values your privacy and is dedicated to maintaining the confidentiality and security of your personal information. By using our platform, you agree to the terms outlined in this Privacy Policy. Thank you for entrusting Ticket-El with your ticketing needs.